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How to Start a Construction Business in Ontario

Table of Contents

Introduction
Getting Started
Regulations
Taxation
Financing
Managing your Operation
Associations
Next Steps

Introduction

The construction industry in Ontario is a dynamic, competitive sector that can offer both opportunities and challenges to entrepreneurs choosing to start their own construction business. From general contracting to highly specialized restoration, there are many different kinds of construction businesses. Before starting your business, think about the types of construction services your company will provide. Based on your services, there are several steps you will need to take in order to start your business.

Getting Started

When you start a business there are several things to consider before you can sell your product or service. Most businesses in Ontario need to complete a minimum of three basic steps:

  • Find out what licences and regulations apply to your type of business
  • Choose a business structure and register or incorporate
  • Determine if you will need to collect and remit HST

Our business start-up guide will give you more information on these steps and other basic requirements for starting a business in Ontario.

Read online:
Business Start-Up Guide

Regulations

Your business may need licences and permits from the federal, provincial and municipal levels of government.

In addition to the information you will find in this guide, you can use BizPaL—an online search tool—to find licences and regulations that may affect your business. You can also contact the Business Info Line to speak to someone about starting your business.

Use online:
Permits and Licences Wizard

Contact the Business Info Line:
1-888-745-8888

Construction and skilled trades are highly regulated. Some common regulations that could apply to your business include:

Industry Regulations and Safety

Certifications and Specialized Trades

In order to legally work in certain skilled trades in Ontario, you must have a Certificate of Qualification, which certifies that you have completed the necessary apprenticeship and/or on-site training requirements for your trade.

Contact the Ministry of Training Colleges and Universities:
1-800-387-5514
Trade Certification

Electrical Safety

When working with electricity, consult the Electrical Safety Authority (ESA), a not-for-profit organization responsible for public electrical safety in Ontario. The ESA provides continuous safety services and advice, equipment/product approval inspections, wiring inspections, general inspections, and information on the Ontario Electrical Safety Code.

Contact ESA:
1-877-372-7233
Electrical Safety Authority

Technical Standards and Safety

Your construction work must comply with the regulations and standards set out by the Technical Standards and Safety Authority (TSSA). Contact TSSA if you are an operating engineer, or if your construction project will include amusement devices; boilers and pressure vessels; elevating devices; natural gas, petroleum, propane fuels and equipment; or upholstered and stuffed articles.

Contact TSSA:
1-877-682-8772.
Technical Standards and Safety Authority - Services

Building and Fire Codes

Ontario Building Code

Your new construction project and your workers are required to meet the regulations and standards outlined by The Ontario Building Code. Your business will need to meet standards such as safety, environmental, and technical standards for any construction in Ontario.

Contact the Building and Development Branch of the Ministry of Municipal Affairs and Housing:
416-585-6666
Ontario Building Code

Warranty and Energy Efficiency Programs

New Home Warranties

If your business will be involved in the construction or sale of new homes or condominiums, you must be registered with the Tarion Warranty Corporation. 

Contact the Tarion Warranty Corporation:
1-800-668-0124
Tarion Warranty Corporation

EnerGuide for Houses Program

You may choose to take part in the EnerGuide program which encourages the retrofitting of existing houses that have the potential to become more energy efficient. Qualified contractors deliver the program while Natural Resources Canada partially subsidizes the cost of the evaluation and quality assures the service.

Contact the Office of Energy Efficiency:
1-800-387-2000
EnerGuide for Houses Program

R-2000 Home Program

If you want to build energy-efficient houses that are environmentally friendly, you may be interested in the R2000 Home Program. The program is a voluntary standard administered by Natural Resources Canada that encourages you to use cost-effective energy-efficient building practices and technologies.

Read Online:
R-2000 Home Program

Labour Regulations and Workplace Safety

Independent Contractors

If you hire an independent contractor to work with your business, you must make sure that they have been issued a Clearance Certificate from the Workplace Safety and Insurance Board (WSIB). The certificate is issued free of charge and proves that the contractor is registered with the WSIB and has an account in good standing. The certificate also clears you of financial responsibility for WSIB payments.

Contact WSIB:
1-800-387-0750
WSIB Clearance Certificates

Occupational Health and Safety

You and your employees have the right to safe working conditions. Learn about the health and safety rules and regulations that will apply to your business by contacting the Ontario Ministry of Labour.

Contact the Ministry of Labour:
1-800-268-8013
Health and Safety

Contracting with Quebec Contractors

If you plan to hire contractors or workers from Quebec, you will need to ensure that they are registered with the Ontario Ministry of Labour’s Jobs Protection Office. Quebec contractors and construction workers are required to register with the Jobs Protection Office and provide proof of competency and fiscal responsibility before they are able to work in Ontario.

Contact the Jobs Protection Office:
1-888-998-9959
Jobs Protection Office

Legal Questions

If you have legal questions, contact a lawyer who deals with business regulations. The Law Society of Upper Canada's Lawyer Referral Service may be able to assist you in finding a lawyer, based on your needs.

Contact the Law Society of Upper Canada:
1-800-268-8326
Law Society of Upper Canada's Lawyer Referral Service

Taxation

Depending on your location and the type of products or services being offered, federal, provincial and/or municipal business taxes may apply.

Read online:
Taxation Guide

If you sell goods and services in Ontario, you may need a business number to collect and remit the Harmonized Sales Tax (HST). Most businesses that make less than $30,000 in any 12 month period are not required to charge HST; however, you can register voluntarily and claim input tax credits. Speak with the Canada Revenue Agency (CRA) for more information.

Contact CRA:
1-800-959-5525
Canada Revenue Agency – Business

Financing

Canada Business can help you find government financing options for your business. There are programs that apply to businesses across Canada, and others that apply only to businesses in Ontario. Use the Canada Business financing search tool or browse by type of financing.

You can also access Canada Business information through the ONe-Source online financing wizard. The wizard guides you through 3 easy steps to create a personalized list of results for Ontario business financing programs.

Search online:
Canada Business: Government Grants and Financing
ONe-Source Ontario Business Financing Guide

Contact the Business Info Line:
1-888-745-8888

The Ontario Business Program Guide (OBPG)

You can find Ontario-specific assistance for your business including advice, financing options, tax incentive programs and more using the Ontario government’s free online directory of support programs for business.

The OBPG provides:

  • An at-a-glance directory designed for quick and easy scanning
  • Programs and services for Ontario businesses
  • Basic information on programs as well as links you can follow for more detailed information

Search Online:
Ontario Business Program Guide

Managing Your Operation

The success of any business starts by setting goals and managing the ups and downs of daily operations. Here are some key factors to consider when starting a construction business.

Marketing and Advertising

Marketing can help you determine the value of your product or service and communicate that information to customers. Depending on your market and its size, you can consider using flyers, business cards, brochures, newspapers, radio, TV, the phone book or the Internet. Keep in mind, a satisfied customer or a positive referral is often the best form of advertising.

Read online:  
Developing a Marketing Plan 
Marketing and Sales

When preparing your marketing and/or advertising material, there are regulations to follow. When you promote a product or service, your customers need to have enough information to make informed choices. You can get more information on advertising requirements from the Competition Bureau.

Contact the Competition Bureau:
1-800-348-5358
Misleading Advertising and Labelling

Setting the Right Price

Setting the right price is important in ensuring the success of your business. Here are a few questions you may want to consider:

  • What is the current price for your range of services in the industry?
  • What is your competition charging?
  • What is the total cost of running your business?
  • What is the minimum acceptable profit you need to generate from your business?

When determining your fees, make sure you include the cost of your labour, the overhead and the expenses that will be incurred.

In the end, the right price for the service is the price that the consumer is willing to pay. Correct pricing decisions are often key to successful business management.

Read online:
Pricing

Negotiations

Negotiating is part of doing business. You negotiate with suppliers, distributors and customers. Good negotiations can lead to prosperity, while bad negotiations can damage your business profitability. Before you start your business you may want to learn about negotiating.

Read online:
Negotiations

Professional Services

The use of business support services can be essential to the success of a small business. Professionals can provide knowledge and expertise to ensure your business is operating efficiently.

As an entrepreneur, there are several types of professional business services you can consult:

  • Lawyers
  • Real estate agents
  • Insurance brokers
  • Bookkeepers
  • Accountants

Insurance

Having the correct business insurance can provide peace of mind. Contact an insurance agent to discuss your business insurance options, or to develop a plan that is right for your business.

You may also wish to contact your local chamber of commerce or industry association, as some organizations offer members lower rates on their business insurance.

The following list is included to remind you not to overlook the complex areas of business insurance. It is best, however, to discuss your specific requirements with your insurance agent.

Basic insurance:

  • Fire insurance (extended coverage on buildings and contents)
  • Liability insurance
  • Burglary protection (theft coverage)
  • Dishonesty insurance (covers thefts by employees)

Read online:
Insurance for Your Small Business

Associations

There are many associations that may be of interest to you. It is not necessary to join an association, but some of the advantages include:

  • Promoting and exchanging marketing and promotional ideas among members
  • Establishing and encouraging high standards of quality and professionalism

Examples of associations for a construction business include:

Canadian Construction Association (CCA)

If you choose to specialize in non-residential construction and would like to access shared information and resources, you may be interested in CCA membership. CCA aims to be the national voice for the Canadian construction industry.

Contact CCA:
1-613-236-9455
Canadian Construction Association

The Canadian Home Builders Association

If you are building new homes, you may choose to become a member of the Canadian Home Builders Association, an organization that aims to represent and serve the interests of the home construction industry throughout Canada.

Contact the Canadian Home Builders Association:
1-613-230-3060
Canadian Home Builders Association

Health and Safety Ontario (HSO)

HSO can help you with training, consultation, information, problem solving and research related to safety for you and your employees.

Contact HSO:
1-800-781-2726
Health and Safety Ontario

Infrastructure Health and Safety Association (IHSA)

You and your workers may consider working with the IHSA to eliminate occupational injury and illness in the construction, electrical, natural gas, ready-mix concrete, transportation, and utilities industries.

Contact IHSA:
1-800-263-5024
Infrastructure Health and Safety Association

OntarioConstruction Secretariat (OCS)

If you will be working with unionized workers, you may wish to look into the OCS. The OCS promotes and represents Ontario’s unionized industrial, commercial, and institutional construction industry.

Contact OCS:
1-888-878-8868
Ontario Construction Secretariat

Ontario General Contractors Association (OGCA)

If you are looking for webinars, networking opportunities, education opportunities, advocacy and representation within the construction industry, you may be interested in joining the OGCA

Contact the OGCA:
905-671-3969
Ontario General Contractors Association

Next Steps

For other information that relates to starting your business, you can read the following guides:

Additional resources that may be of interest to you include:

You can also find books, magazines and other relevant print material at business service organizations in your community. To locate a Canada Business Ontario (CBO) community partner, contact us through the Business Info Line at 1-888-745-8888.

Need more information?

Click: Canada Business
Call: The Business Info Line, a collaboration between ServiceOntario and Industry Canada, at 1-888-745-8888
Visit: Find a Community Partner Location near you

Disclaimers

Information contained in this document is of a general nature only and is not intended to constitute advice for any specific situation. Users concerned about the reliability of the information should consult directly with the source, or seek legal counsel.

Some of the organizations listed above are not subject to the federal Official Languages Act or the French Language Services Act of Ontario. Their services may not be available in both official languages.