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Growing Your Business

Table of Contents

Introduction
Growth Planning
Research and Marketing
Financing
Types of Growth
Managing a Growing Business
Next Steps

Introduction

Growing a business can mean different things to different people. The Growing Your Business guide is for you if:

  • You feel that you are ready to move past the start-up phase
  • Your business is established and you are looking for ways to grow
  • Your business is growing and you’re looking for information and resources to help you

If you are starting a business in Ontario, read our Business Start-Up Guide.

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Business Start-Up Guide

Growth Planning

You may already know how you want to grow your business. Writing down your growth plans can help you determine how to make it happen. Consider looking at your current business performance and outlining a plan before you start.

Assess Your Business

You may want to do a business assessment to determine your current situation and prepare you for any changes that may result from your plans to expand.

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Review your business performance
Considerations before expanding your business

Update Your Business Plan

When you started your business, you may have created a business plan to outline your goals and your strategy for getting your idea off the ground. Once your business is established and growing, you should revisit that plan. Your business plan can help you identify and address potential risk factors before they develop, and guide your growth activities.

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Planning for business growth  

Research and Marketing

Understanding who your customers are, what they need or want, and how to reach them is an essential part of growing a successful business. One way to get more information on your customers is through market research and statistics.

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Market Research and Statistics

Secondary Market Research Service

Canada Business Ontario’s free secondary market research service can help you expand your small business by providing information about:

  • Business associations, manufacturers, suppliers and competitors
  • Consumer, business and industry trends
  • Canadian consumer spending statistics and demographic data for market research
  • Sample business plans
  • International trade data

Contact CBO:
1-888-745-8888 
Secondary Market Research — Canada Business Ontario

Marketing and Advertising

Marketing can help you determine the value of your product or service and communicate that information to customers. Depending on your market and its size, you can consider using flyers, business cards, brochures, newspapers, radio, TV, the phone book or the Internet. Keep in mind, a satisfied customer or a positive referral is often the best form of advertising.

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Developing a Marketing Plan 
Marketing and Sales

When preparing your marketing and/or advertising material, there are regulations to follow. When you promote a product or service, your customers need to have enough information to make informed choices. You can get more information on advertising requirements from the Competition Bureau.

Contact the Competition Bureau:
1-800-348-5358
Misleading Advertising and Labelling

Financing

Canada Business can help you find government financing options for your business. There are programs that apply to businesses across Canada, and others that apply only to businesses in Ontario. Use the Canada Business financing search tool or browse by type of financing.

You can also access Canada Business information through the ONe-Source online financing wizard. The wizard guides you through 3 easy steps to create a personalized list of results for Ontario business financing programs.

Search online:
Canada Business: Government Grants and Financing
ONe-Source Ontario Business Financing Guide

Contact the Business Info Line:
1-888-745-8888

The Ontario Business Program Guide (OBPG)

You can find Ontario-specific assistance for your business including advice, financing options, tax incentive programs and more using the Ontario government’s free online directory of support programs for business.

The OBPG provides:

  • An at-a-glance directory designed for quick and easy scanning
  • Programs and services for Ontario businesses
  • Basic information on programs as well as links you can follow for more detailed information

Search Online:
Ontario Business Program Guide

Financial Analysis

When you want to grow your business, it is important to analyze the business’s financial performance. Financial ratios are one of the many tools you can use to do your financial analysis. Financial ratios are used to measure the relationship between two or more components of financial statements (like a debt-to-asset ratio), and the results are compared to industry standards for businesses of similar size and activity. For more information on financial analysis and financial ratios, refer to the following online resources.

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Financial analysis using ratios

Use Online:
Business Development Bank of Canada: Ratio Calculators

Types of Growth

There are many ways to grow a business. Whether you are expanding into new markets, developing a new product line, or moving into new distribution channels, each strategy will present different challenges. To determine which option is best suited to your business needs, read the following guide.

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Assess your options for growth

Listed below are some of the most common ways that a small business may grow.

E-Business and the Internet

Selling online, also known as e-business, can increase your customer base because your customers may be anywhere in the world. Keep in mind that selling to other countries–even over the internet–means that you are exporting and you will need to follow additional regulations. 

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Uses for e-business – Business to Customer

Exporting

Exporting is one way to grow your business. It requires careful market research and planning to assess the risks and benefits of taking your product or service to new markets. Read our guides to learn about exporting, and how to make sure your business is ready to enter international markets.

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Exporting to World Markets Guide 
Exporting to the United States Guide

You can also read our blog on going global for more information on exporting. 

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Going global: Is your Ontario business export ready?

Hiring Employees

Hiring employees can be an effective way to manage the growth of your business. Before you make the decision to hire employees, make sure that it is the right decision for your business. 

Read Online: 
Business growth: Expanding your workforce 
Employment Regulations Guide: Hiring 
Grants, Subsidies and Contributions - Employers

Managing a Growing Business

Managing a growing business can present new challenges to a business owner. When a business is growing, there may be changes in processes and staffing requirements, as well as decisions about investments and strategies for future expansions.

The following resources can help you find support, learn about managing your business and prepare you for growth challenges.

Managing Your Business

The success of any business starts by setting goals and managing the ups and downs of daily operations. The following guide will help you determine how you can structure your business, manage production processes and avoid risks.

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Managing Your Business

Business Support Organizations

The use of business support services can be essential to the success of a small business. Professionals can provide knowledge and expertise to ensure your business is operating efficiently. You can find links to a variety of support organizations, including chambers of commerce, mentoring and training organizations and business consultants through the Canada Business website.

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Business Support Organizations

Protect Your Intellectual Property

When your business is growing, you may decide to create a specific logo, brand or unique product. In order to protect your intellectual property, you can patent, trademark, copyright or licence your product or brand. Read the Intellectual Property Guide for more information. 

Read Online: 
What is Intellectual Property?

Legal Questions

If you have legal questions, contact a lawyer who deals with business regulations. The Law Society of Upper Canada's Lawyer Referral Service may be able to assist you in finding a lawyer, based on your needs.

Contact the Law Society of Upper Canada:
1-800-268-8326
Law Society of Upper Canada's Lawyer Referral Service

Next Steps

For other information that relates to starting your business, you can read the following guides:

Additional resources that may be of interest to you include:

You can also find books, magazines and other relevant print material at business service organizations in your community. To locate a Canada Business Ontario (CBO) community partner, contact us through the Business Info Line at 1-888-745-8888.

Need more information?

Click: Canada Business
Call: The Business Info Line, a collaboration between ServiceOntario and Industry Canada, at 1-888-745-8888
Visit: Find a Community Partner Location near you

Disclaimers

Information contained in this document is of a general nature only and is not intended to constitute advice for any specific situation. Users concerned about the reliability of the information should consult directly with the source, or seek legal counsel.

Some of the organizations listed above are not subject to the federal Official Languages Act or the French Language Services Act of Ontario. Their services may not be available in both official languages.